Family Health Services
  • 09-Oct-2017 to 25-Oct-2017 (MST)
  • Jerome, ID, USA
  • $12.00 - $14.25
  • Hourly
  • Full Time

Family Health Services offers competitive wages and a full range of benefits including health insurance, short and long-term disability, life insurance, PTO, holiday pay and 401(k) retirement.


SUMMARY:   

Under general supervision from the Director of Nursing, the Referral Coordinator will serve as a single point of contact for our referring providers, patients and caregivers to facilitate care coordination services for FHS patients.  The Referral Coordinator is expected to exercise a high degree of initiative and judgment in coordinating patient care and follow-up.  The Referral Coordinator will work closely with the clinical staff and patients to ensure referrals are made, kept, tracked and reported on.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED equivalent
  • Excellent communication skills
  • Possess good people skills to work with patients, clinical staff and specialists
  • Bilingual English and Spanish required
  • Medical terminology experience preferred
  • Proficient with Microsoft Office Programs
  • Knowledge of local community resources preferred
  • Possess good organizational and time management skills
  • Must be able to exercise discretion and patient privacy
  • Ability to work independently and work collaboratively as member of a team
  • Valid Idaho Driver's License
  • Ability to pass a background check

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested.  In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

 

COMPLIANCE (MEDICARE):

Family Health Services is committed to the very highest standards of ethics and integrity.  It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government.  FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.

Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter.  A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.

 

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home.  FHS staff is expected to participate in this process by being an active and willing PCMH team member.  Specific duties and expectations may vary and will be identified by position and site.

 

PROCEDURE COMPLIANCE:

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job. 

WORKING CONDITIONS:

Most work is performed in a typical interior/office work environment. Some will be performed outside of the office in a variety of settings including other agency offices, client homes, schools, etc. where terrain and accessibility are unknown.  Must be able to carry forms and supplies up to 15 lbs. 

 

 

Family Health Services
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